Shipping policy
Shipping Methods
ScrivoInnovate currently offers Standard Shipping for all orders. This service provides reliable delivery with tracking information.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Shipping Time
Standard Shipping typically takes 3-7 business days for domestic deliveries and 7-14 business days for international orders after processing.
Please note these are estimates and actual delivery times may vary depending on destination and carrier schedules.
Shipping Costs
Shipping fees are calculated based on:
- Package weight and dimensions
- Destination country/region
- Current carrier rates
Exact shipping costs will be displayed at checkout before payment.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can monitor your package's progress using our Order Tracking page.
Shipping Restrictions
We currently ship to most countries worldwide. Some restrictions may apply to certain destinations due to:
- Local import regulations
- Carrier limitations
- Product restrictions
Undeliverable Packages
If a package is returned to us as undeliverable due to:
- Incorrect address
- Failed delivery attempts
- Customs refusal
We will contact you to arrange reshipment (additional fees may apply) or issue a refund minus original shipping costs.
Damaged or Lost Packages
While we take great care in packaging your items, please inspect your package upon arrival. Report any damage within 48 hours of delivery.
For lost packages, please allow 5 additional business days beyond the estimated delivery date before contacting us.
Policy Updates
We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated effective date.
